How we handle
your information.

This policy explains how GTS Painting Projects collects, uses and protects personal information provided through this website, phone calls, emails and quote enquiries.

Last updated: 27 May 2026. This policy is written for general website and enquiry use. It is not legal advice.

Who we are

GTS Painting Projects is a painting business based on Paul Street, Bondi Junction NSW 2022, Australia. We provide residential, commercial, strata and timber painting services across Bondi and Sydney's Eastern Suburbs.

Information we collect

We only collect information that helps us respond to enquiries, prepare quotes and deliver painting services.

Name, phone number, email address and suburb.
Project details you submit through a website form, email, phone call or text message.
Property access details, service preferences and quote information needed to assess or complete a job.
Basic website information such as browser type, device information, pages visited and referral source, where analytics or hosting tools record it.

How we use information

To contact you about your enquiry or quote request.
To arrange site visits, prepare estimates and schedule work.
To keep records of quotes, invoices, project notes and customer communication.
To improve the website, understand enquiry sources and maintain site security.
To meet accounting, tax, insurance or legal obligations.

Sharing information

We do not sell personal information. We may share limited information only where needed to operate the business, such as with website hosting providers, form or email services, accounting systems, insurers, subcontractors working on your project, or professional advisers.

Where a third-party service processes a website form or email, it may store or route the information on systems outside Australia. We use service providers only for practical business purposes, not for selling your details.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information may be stored in email accounts, phone records, quoting documents, accounting files and website service records. No method of electronic storage or transmission is completely secure, but we keep access limited to people who need it for business purposes.

Access, correction and deletion

You can ask what personal information we hold about you, request a correction, or ask us to delete information we no longer need to keep. Some records may need to be retained for accounting, tax, insurance, warranty or legal reasons.

Cookies and analytics

This website may use cookies, analytics, hosting logs or similar tools to understand how visitors use the site and to maintain security. You can usually disable cookies in your browser settings, though parts of the website may not work as expected.

Complaints

If you have a privacy concern, contact us first and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.